BUYER
SERVICE PLEDGE® CERTIFICATE
As an independently owned and operated CENTURY 21® office, we are
dedicated to providing you with service that is professional,
courteous and responsive in helping you find a property. To fulfil
this commitment, we agree to provide you with the following services:
1. Consult with you to determine your particular real estate needs. We
will help you define your
financial ability to purchase, and explain alternative methods of
purchasing and financing.
2. Familiarize you with the community to help you with your
neighbourhood and property choices.
This may include properties listed with our office, as well as those
offered through other real estate
companies.
3. Explain local real estate procedures, including typical closing
costs and purchase agreements.
4. Offer/ show properties in accordance with Fair Housing Regulations
and ethical real estate
practices.
5. Disclose material facts known about the property. Respond
accurately to questions concerning the
property.
6. Assist in arranging mortgage financing.
7. Assist you with arrangements for a variety of relocation services,
and provide a CENTURY 21® Referral
which offers you the services of a CENTURY 21® office in your hometown
(where available) should
you require assistance in selling your existing property.
8. Assist you in preparing a purchase agreement, and help facilitate
the preparation and completion
of all paperwork pertaining to the purchase of your new property (as
permitted by law).
9. Promptly present all written offers to sellers or their designated
representative as prescribed by law
or local practice.
10. Upon acceptance of an offer between you and the seller, monitor
all pre-settlement (escrow)
activities throughout the closing process as permitted by law or local
practice.
11. Keep you informed throughout the entire real estate purchase
process.
“NOTICE:
As a prospective purchaser of real estate, you should be aware that
co-operating (“selling”) brokers and sales associates can work for
you as your agent, in which case they represent you and owe you
the fiduciary duties of loyalty, confidentiality, disclosure,
diligence and care; or with you as a subagent (unless
prohibited by law) of the listing broker, in which case they represent
the seller, and the fiduciary duties are owed to the seller; or
with you as facilitators (as permitted by law) representing
neither party to the transaction; or in such other brokerage
relationship as may be permitted by law. In any case, as real estate
licensees, we are at all times obligated to treat you honestly and
fairly, and in most states (and provinces), inform you of our
particular representation status. In the event we do not represent (work
for) you in the transaction, should you feel it necessary or
desirable, you can obtain representation from a lawyer or another real
estate broker or both.”
CAVEAT:
DO NOT RELY ON THIS NOTICE AS DESCRIBING THE ACTUAL REPRESENTATION
STATUS OF OUR OFFICE CONCERNING THE
SERVICES TO BE PROVIDED TO YOU AS REFLECTED IN THIS PLEDGE
CERTIFICATE. SPECIFICS OF OUR ACTUAL REPRESENTATION STATUS
ARE SET FORTH IN A SEPARATE WRITTEN AGENCY DISCLOSURE.
CENTURY 21® __________________________
A Copy of this BUYER SERVICE PLEDGE Certificate
By ___________________________________ has been received.
By ___________________________________
By ___________________________________
Date _________________________________
Name ________________________________
Address ______________________________
We appreciate your allowing us to help you with your property
purchase. If at any time you have a question,
Concern, comment or suggestion, please contact:
_____________________________________
Phone _______________________________